Here are some key services available to your students:

Academic Advising

For students who need support in program planning, graduation requirements or course planning, advisors are available by appointment. 

Accessibility Services

Addresses access issues between the learning environment and the functional impact of a disability resulting in approved academic accommodations. Instructors receive a Notification of Accommodation email for their student.

Centre for Student Success

The CSS offers learning support services for students including tutoring, workshops and skill development courses. 

Health and Counselling Services

HCS includes counselling, conflict resolution, general medical services and an Elder-in-Residence for Indigenous students. 

First Nations Student Services

FNSS provides help with choosing courses and registering at Capilano University, contact with First Nations Band education officers and CapU instructors, advising on special programs, and advice and help with personal, health and school-based issues.

Support with Digital Technologies

Student Digital Ambassadors (SDAs) are students hired to provide technical support to students on university-supported educational technology. Their email address is actively monitored M-F and you can expect to receive a response within 2 business days to sda@capilanou.ca

Students can also access support for educational technologies in the following ways:

• Course: Student Introduction to eLearn (capu.ca) on eLearn (all students are auto-enrolled in this resource so you should see it on your Dashboard) 
• Student Help: ELEARN (MOODLE) SUPPORT FOR STUDENTS (capu.ca) on eLearn, accessed through the Help drop down in the menu at the top of the screen
• Student Digital Ambassadors – CapU Video Students have created help videos on numerous topics to help you through common tasks. 
• Student Resources from IT Services
• Zoom
• Kaltura Video

For technical support (for example, logging in to access applications), contact IT/DTS:

• Phone: 604-984-4952, Direct: 4952
• Email: AskIT@capilanou.ca  – Monday to Friday: 7 a.m. – 7 p.m.
• Library (LB101): Next to Library Circulation Desk –  Monday to Friday: 8 a.m. – 7 p.m.