Centre for Teaching Excellence

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Live Chat


Faculty Online Support – Mon – Fri 8:30 – 4:00pm

Click on the Let’s Chat icon on the right hand side of your screen to access faculty support. Educational Technology Specialists and Educational Developers are available to answer your questions and help you find the help you need. If all staff are busy, you will see an Email Us link instead. 

You can also send support requests to edtech@capilanou.ca.


Student Digital Ambassadors – Mon. – Sat. 12:00 pm – 6:00 pm

Student Digital Ambassadors are available to offer your students peer support via live chat with navigating remote learning technology such as Zoom, MS Teams, eLearn, Kaltura and more. You can also contact SDA by email at sda@capilanou.ca. Instructors can also book the SDA as guests in their classes to talk about the services offered to students and how to access them.


We’d love to hear from you!

Whether you have a question about workshops, events, or anything else, our team is ready!


Capilano University is named after Chief Joe Capilano, an important leader of the Squamish (Sḵwx̱wú7mesh) Nation of the Coast Salish people. We respectfully acknowledge that our campuses are located on the unceded sovereign Indigenous Nations of Lil’wat, xʷməθkʷəy̓əm(Musqueam), Shíshálh (Sechelt), Sḵwx̱wú7mesh(Squamish) and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh).


Capilano University | 2055 Purcell Way | North Vancouver | BC | Canada | V5J 3H5